Dear Customers,
We have detected that unauthorized third parties are falsely using our brand name and spoofing our official SMS headers to send fraudulent text messages. These malicious messages often contain links to fake websites, unauthorized app downloads, or urgent requests for personal data.
Please Note:
- Verify the Sender: Official messages from us will only come from our registered corporate headers. We never send messages from standard 10-digit mobile numbers.
- Never Share Credentials: Infinity.com Financial Securities Ltd. will never ask you for sensitive information such as OTPs, passwords, PINs, or banking details via SMS, call, or email.
- Do Not Click Suspicious Links: Avoid clicking on unexpected links, especially those asking you to update KYC details, Debit/Credit balance, or resolve blocked accounts.
What should you do?
If you receive a suspicious message impersonating us, please do not respond. Report it immediately to our official support team at custcare@pinc.co.in and file a report directly on the Government's Sanchar Saathi (Chakshu) portal https://sancharsaathi.gov.in/sfc/.
Your security is our top priority. We have already initiated strict legal actions and filed formal complaints with the cybercrime authorities and telecom regulators to block these fraudulent activities.
Stay safe,
Team Infinity.com Financial Securities Ltd.